FAQ 24

• How to Enable Email to Fax
• Failing of Faxes
• How does faxing over the internet work?
• How long will my fax take to be received?
• How will I know if my fax was sent

View all 24

Getting started & How to guides 0

Announcements 0

Fax.to APP 2

• Link for IOS App
• Link for Android App

Fax.to APPS FAQ 6

• Check Fax History on apps
• Deleted Apps
• How to load credits on App
• I bought credit recently but it doesn't show up on my account balance
• Sending support tickets from apps

View all 6

Getting started & How to guides 4

• MAIL MERGE FOR FAX BROADCASTING
• DOC MERGE TUTORIAL VIDEO
• Opt Out for broadcasting
• Scheduling Feauture

FAQ 3

• My Flyer is not loading
• WHERE TO DOWNLOAD THE FAILED/SUCCESSFULL FAXES
• Quality and System

Announcements 0

First Steps 5

• Getting Started with SMS.to
• SMS.to Sign-Up Process
• SMS.to Support Portal and Trouble Ticket Management
• What Kind of SMS Can I Send in the Platform
• SMS.to Pricing and Discounts

Sending your First Messages and Campaigns 7

• How to Send SMS to a Single Number
• How to Send SMS to a List of Contacts
• How to Use a Template
• How to Use SMS.to's Opt-Out Feature
• How to Use Shortlinks

View all 7

Customer Account Management 5

• Account Creation and Verification
• Forgotten Password and Account Recovery
• How to Change my Account Password
• How to Delete my SMS.to Account
• Why my Account Has Become Inactive?

FAQ - Frequently Asked Questions 15

• How Many Characters Can I Send per SMS
• Long Codes vs. Short Codes
• How to Check SMS Logs and Status
• How Many Messages Can be Delivered and at What Speed
• How to Convert UNIX Timestamp to Date in Excel

View all 15

Payments on SMS.to 8

• Payment Options
• Failed to Process Payment
• How to Add Funds and Make a Payment
• Can I Request for Refund
• Low Balance Notifications

View all 8

International Restrictions on Sender ID and SMS Sending in General 2

• International SMS Sender ID Regulations and Requirements (List of Countries)
• Why Do I Have to Register a Sender ID?

Existing Integrations 7

• ManyChat
• C# (C Sharp) Sample Code - API
• Visual Basic.NET/VB.NET Sample Code - API
• Email to SMS - Forward Email as SMS to your Mobile Number
• RapidAPI

View all 7

Delivery Issues 5

• Invalid Numbers and Rejected Messages
• My Messages are not Delivered and How to Escalate to SMS.to Support
• Testing SMS Delivery
• My Messages are Delivered with a Delay
• Delivery Quota and Measuring Quality of Routes

Troubleshooting Guides 4

• Do you Charge for Non-Delivered SMS?
• How to Check Logs on SMS.to and Find the Message ID
• Clearing the Cache from your Browser
• Clearing the Cache with a Hard Reset

Sending Process Explained 2

• Sending Process in Detail and Measuring Sending Speed
• Invalid and Inactive Phone Numbers

Other Features 12

• Default Prefix
• Restricting your Account to Prevent Messages Going Out Towards Specific Countries
• Affiliate / Refer a Friend - Reward Scheme
• Renting Numbers
• How to Enable Transcoding

View all 12

Contacts, Lists and Unsubscribing 9

• General Information
• Importing Contacts
• Opt-Out and Opt-In: Subscribe or Unsubscribe Contacts
• How to Create a Contact
• Sending to Contact Lists

View all 9

Number Lookup and HLR 3

• How to Use HLR Lookup for Number Verification
• Contact List Cleaning via HLR reports
• HLR Strategy Suggestion to Eliminate Inactive Devices from your Contacts

SMS.to API 4

• SMS API
• API Restrictions, Rules and Responses
• Bulk SMS and Webhooks
• Secure API Keys

Webhooks and Callbacks 5

• What are Webhooks/Callbacks?
• Outbound Message Status Callbacks/Webhooks
• Inbound Message Status Callbacks/Webhooks
• Opt-Out Callbacks/Webhooks
• Secure Webhooks and Callbacks

SMSto Maintenance & Status 1

• SMS.to Status page

Getting Started with Telxi 1

• How to top-up your Telxi account

SIP Trunk 5

• Create SIP Trunk
• How to connect your SIP Trunk to 3CX or other PBX
• How to setup SIP trunk on mobile apps (Android and IOS devices)
• How to setup SIP trunk on PC (for Windows and MAC)
• Add DID

Basic Troubleshooting 0