FAQ 24

• How to Enable Email to Fax
• Failing of Faxes
• How does faxing over the internet work?
• How long will my fax take to be received?
• How will I know if my fax was sent

View all 24

Getting started & How to guides 0

Announcements 0

Fax.to APP 2

• Link for IOS App
• Link for Android App

Fax.to APPS FAQ 6

• Check Fax History on apps
• Deleted Apps
• How to load credits on App
• I bought credit recently but it doesn't show up on my account balance
• Sending support tickets from apps

View all 6

Getting started & How to guides 4

• MAIL MERGE FOR FAX BROADCASTING
• DOC MERGE TUTORIAL VIDEO
• Opt Out for broadcasting
• Scheduling Feauture

FAQ 3

• My Flyer is not loading
• WHERE TO DOWNLOAD THE FAILED/SUCCESSFULL FAXES
• Quality and System

Announcements 0

First Steps 5

• Getting started with SMS.to
• SMS.to Sign-up Process
• SMS.to Support Portal and Trouble Ticket Management
• What kind of SMS Can I Send in the Platform
• SMS.to Pricing & Discounts

Sending your first Messages and Campaigns 7

• How to Send SMS to a Single Number
• How to Send SMS to a List of Contacts
• How to Use a Template
• How to use SMS.to's Opt-Out Feature
• How to use Shortlinks

View all 7

Customer Account Management 5

• Account creation & verification
• Forgotten password & account recovery
• How to Change my Account Password
• How to delete my SMSto account
• How to unsubscribe from SMSto's Marketing emails

FAQ - Frequently Asked Questions 15

• How Many Characters Can I Send per SMS
• Long Codes vs. Short Codes
• How to Check SMS Logs & Status
• How many messages can be delivered at what speed?
• How to convert UNIX Timestamp to Date in Excel

View all 15

Payments on SMSto 8

• Payment Options
• Failed to Process Payment
• How to add funds & make a payment
• Can I Request for Refund
• Low balance notifications

View all 8

International restrictions on Sender ID and SMS sending in general 2

• International SMS Sender ID regulations and requirements (list of countries)
• Why do I have to register a Sender ID?

Existing Integrations 7

• ManyChat
• C# (C Sharp) Sample Code - API
• Visual Basic.NET/VB.NET Sample Code - API
• Email to SMS - Forward email as SMS to your mobile number
• RapidAPI

View all 7

Delivery Issues 5

• Invalid numbers & Rejected messages
• My messages are not delivered & how to escalate to SMS.to support
• Testing SMS delivery
• My messages are delivered with a delay
• Delivery quota & measuring quality of routes

Troubleshooting Guides 2

• Do you charge for non-delivered SMS
• How to check logs on SMS.to & find the message ID

Sending Process Explained 2

• Sending process in detail & measuring sending speed
• Invalid and inactive phone numbers

Other Features 12

• Default Prefix
• Restricting your account to prevent messages going out towards specific countries
• Affiliate / Refer a Friend - Reward Scheme
• Renting Numbers
• How to enable Transcoding

View all 12

Contacts, Lists & Un-/Subscription 9

• General information
• Importing contacts
• Opt-out & Opt-in: subscribe or un-subscribe contacts
• How to Create a Contact
• Sending to contact lists

View all 9

Number Lookup & HLR 3

• How to use HLR lookup for number verification
• Contact list cleaning via HLR reports
• HLR strategy suggestion to eliminate inactive devices from your contacts

SMSto API 4

• SMS API
• API Restrictions, Rules & Responses
• Bulk SMS and webhooks
• Secure API keys

Webhooks & callbacks 5

• What are webhooks/callbacks?
• Outbound message status callbacks/webhooks
• Inbound message callbacks/webhooks
• Opt-out callbacks/webhooks
• Secure webhooks & callbacks

SMSto Maintenance & Status 1

• SMSto Status page

Getting Started with Telxi 1

• How to connect your SIP Trunk to 3CX or other PBX

SIP Trunk 5

• Create SIP Trunk
• How to connect your SIP Trunk to 3CX or other PBX
• How to setup SIP trunk on mobile apps (Android and IOS devices)
• How to setup SIP trunk on PC (for Windows and MAC)
• Add DID

Basic Troubleshooting 0