FAQ - Frequently Asked Questions

How Many Characters Can I Send per SMS
SMS.to supports the standard 160 characters for a single SMS part. And up to 70 characters if using Unicode. This standard length includes spaces and specia...
Mon, 12 Feb, 2024 at 3:46 PM
Long Codes vs. Short Codes
SMS.to platform supports both Long Codes and Short Codes. We also provide an option to connect a toll free number on our platform.  SMS.to rent diffe...
Mon, 12 Feb, 2024 at 3:46 PM
How to Check SMS Logs and Status
Customers can check the status of their SMS campaigns. Reports will show the following status:  Status Definition  StatusDescription DELIVERED SMS.t...
Thu, 6 Jun, 2024 at 5:27 PM
How Many Messages Can be Delivered and at What Speed
We are constantly improving our system and scaling our infrastructure dynamically based on the current consumption of our customer base. If you have any...
Mon, 12 Feb, 2024 at 3:47 PM
How to Convert UNIX Timestamp to Date in Excel
For example when a campaign is scheduled, we internally save the timestamp of it's scheduled time in Unix time format and not in the format, which is ea...
Mon, 12 Feb, 2024 at 3:48 PM
What is a Sender ID?
Sender ID definition A Sender ID is an alphanumeric string, that can be used as the "from" address for SMS text messages that are sent: in other ...
Tue, 1 Oct, 2024 at 9:55 AM
[deprecated] How to Check SMS Logs & Delivery Status in the Message Log
Please see How to Check SMS Logs & Status If you have any questions, please send us an email at [email protected]  
Mon, 13 Mar, 2023 at 3:19 PM
Service Restrictions on SMS Content
Restrictions on SMS Content  Each country might have other restrictions on content and requirements. SMS.to support and sales representative might requi...
Mon, 12 Feb, 2024 at 3:48 PM
Do You Support Unicode?
Yes, SMS.to supports Unicode characters. However, using unicode content can impact the character limit of each SMS part as described in How Many Characters ...
Mon, 12 Feb, 2024 at 3:48 PM
How to Receive Incoming SMS from a Rented Number (2Way)
Please refer to: Inbound message callbacks/webhooks You will automatically receive a callback on the provided URL whenever you receive an incoming SMS m...
Mon, 12 Feb, 2024 at 3:49 PM