FAQ

Receiving multiple faxes
Each number comes with 10 channels, meaning that you can receive 10 faxes at the same time. Usually a fax page takes about a minute to be received, so the...
Sun, 7 Oct, 2018 at 2:19 PM
Sending a fax using your email
To send fax using your registered email, Send an email to [faxnumber]@send.fax.to e.g. +441224459292@send.fax.to and attach the document you want to send i...
Sun, 7 Oct, 2018 at 2:19 PM
Sending Multiple Documents
Sending multiple documents together is possible. After you upload your files at https://fax.to/member/my-documents/upload you need to visit your documents...
Sun, 7 Oct, 2018 at 2:26 PM
Team Access
Team Access is essentially allowing multiple users to access the same account.To enable this feature, follow these steps:  Enable Email to Fax? Just click ...
Sun, 7 Oct, 2018 at 2:27 PM
How to send a Fax.
To send a fax, through our platform, please follow the simple steps below. Log in your fax.to account Click the Send Fax button Select the Destination ...
Sun, 7 Oct, 2018 at 2:28 PM
What services do you provide
We have 2 features/services. *Pay as you go faxing. You upload your file in .pdf or other supported format, enter the destination number you like to fax to,...
Sun, 7 Oct, 2018 at 2:29 PM
Why do you need my payment details?
This is the default setting from our Payment Processor (BraintreePayments.com - a Paypal Subsidiary). This enables them to store your details so in case yo...
Sun, 7 Oct, 2018 at 2:30 PM
Fax.to Porting request.
To begin with the porting request we would require a current invoice that shows the fax number on it and your full details, After you provide that we will...
Sun, 7 Oct, 2018 at 2:47 PM
I subscribed for a fax.to email number but I am not receiving faxes to my email.
Please go to your dashboard – click on Faxes – Make sure you Enable Email to Fax by clicking on the box.
Sun, 7 Oct, 2018 at 2:49 PM
I want to change my subscription plan
On the dashboard, click "My Numbers".   Under "Plan", click the "Change" button.   Select a plan and then click "Chang...
Sun, 7 Oct, 2018 at 2:55 PM