FAQ
To enable this feature, follow these steps: Go to your Dashboard and click on the Enable Email to fax box.
Sun, 7 Oct, 2018 at 2:06 PM
Please verify that the number is active/valid and their fax machine is accepting calls. If the number is active and produces a fax tone, please retry afte...
Sun, 7 Oct, 2018 at 2:07 PM
We work exactly as a normal fax machine would but without the fax machine! The services we offer are Pay as you go faxing for fax sending, and Fax to emai...
Sun, 7 Oct, 2018 at 2:09 PM
Every fax needs around 45-60 seconds per page to be sent. Once it is sent, it will start printing on the other end almost immediately. The fax should b...
Sun, 7 Oct, 2018 at 2:10 PM
You will receive a fax send confirmation on your email address. You will also be able to also see your fax statuses in your fax history here https...
Sun, 7 Oct, 2018 at 2:12 PM
What format is the file? Files supported are: pdf, .jpg,.txt,.doc or .tiff How big is the file? Are you using a translated version of the platform?...
Sun, 7 Oct, 2018 at 2:14 PM
It looks like you are sending a fax to a shared cost number. Our providers have blacklisted these numbers because of the extra costs that incur from sendi...
Sun, 7 Oct, 2018 at 2:15 PM
Have you filled out your full billing information? Please click on Top Up Now Button
Sun, 7 Oct, 2018 at 2:16 PM
To start with your account you have to pay your quoted amount + a €3 handling fee if you are sending a ONE TIME FAX. If you are using the service as a reg...
Sun, 7 Oct, 2018 at 2:17 PM
It is not possible to see the entire fax. The preview is for quality display reasons and shows only the 1st page. The actual file is exactly as you have u...
Sun, 7 Oct, 2018 at 2:18 PM